See beyond the stereotype

In these troubled times of heightened tension caused by the terrorist atrocities in the skies above the Sinai desert, the streets of Paris and the luxury hotel in Mali some find it tempting to paint broad brushstrokes condemning whole communities on the account of a shared faith, warped out of all recognition by terrorists hell-bent… Continue reading See beyond the stereotype

Acas: Delivering a real return on investment

“Fairness and reasonableness are constants, but the mechanisms for resolving workplace disputes are constantly changing” Terry Duffy, a Senior Adviser for Acas (Advisory, Conciliation and Arbitration Service), gave an insight into the role of the organisation in an entertaining and interesting talk at Manchester Metropolitan University’s Business School on Thursday, November 12. As a publicly… Continue reading Acas: Delivering a real return on investment

Soft Skills Matter Most

“Social interpersonal skills key. Having socially skilled line managers is key.” Professor Sir Cary Cooper CBE made an inspiring appeal for organizations to take more care of their employees’ wellbeing work in an entertaining and insightful opening address at this year’s CIPD Conference in Manchester on Wednesday, November 4th, 2015.  The talk was entitled ‘Mental… Continue reading Soft Skills Matter Most

Top seven HR ‘themed’ songs

In need of some light-hearted, non-taxing conference respite?  You have come to the right place.  Here are my top seven HR ‘themed’ songs in no particular order. What do you think?  Sharing with the hastages #HRsongs and #cipd15 on Twitter.  Feel free to play along… Joe Smith and The Believers, Walk A Mile In My… Continue reading Top seven HR ‘themed’ songs

Listen, learn and move on

Listen. Listening to what our customers have to say is crucial. And it is not just the words that count, take heed of the non-verbal clues too.  The following is an example of how I learnt having failed to understand two clients’ strengths. Context is always important. During my year in Germany, I took a… Continue reading Listen, learn and move on

‘Happier pets, happier (and more productive) people?’

The pet retail giant Fressnapf, on the face of it the German answer to Pets at Home, with more than 1,400 stores in twelve European countries, has a novel approach to the dilemma faced by all working dog owners about leaving their four-legged friends at home. Dog owners are allowed to bring their pets to… Continue reading ‘Happier pets, happier (and more productive) people?’