Surface acting is a term applied to individuals who, for employment purposes, exhibit emotions that are not truly felt (Ashforth and Humphrey, 1993). Think of anyone who performs a customer fronting or facing role and you get the idea. There can be a big disparity between how an employee presents to the customer and how… Continue reading The limits of surface acting: a little bit of empathy goes a long way
One in four people suffer from mental health problems at any one time in the UK. There is a growing recognition of the stigma that is attached to mental health issues through campaigns like #timetochange and the Talking Heads charity, which has received prominent media coverage thanks to the support of Princes William, Harry and… Continue reading CIPD Manchester branch event: ‘Lived perspectives on mental health and wellbeing’
Oxford dictionaries.com defines the word ‘limbo’ as ‘an uncertain period of awaiting a decision or resolution; an intermediate state or condition’. According to this definition ‘limbo’ has neither a negative or positive connotation. Another definition from the same source, Oxford dictionaries.com, equates limbo with ‘a state of neglect or oblivion’. It might seem appropriate to… Continue reading Being neither up nor down: reflections on job searching limbo
Job searching can prove troublesome, especially for career changers. Getting noticed can be tough. Even when there is something that seems to fit securing an interview can be tricky, especially when recruiters canvass according to a strict criteria of ‘must have’ essentials where role specific experience, rather than looking at aspiring candidates’ potential, takes precedence.… Continue reading Green shoots need nurturing
Why do you want this job? My pre-planned, pre-rehearsed answer was suddenly nowhere to be heard. Worn out by lack of sleep brought about by the arrival of my wonderful baby daughter my mind went blank. My mouth was dry, palms sweaty and, worst of all, my mind had gone blank. Instead of the confident… Continue reading Authenticity carries greatest weight
Some things can not be summarised succinctly even for those blessed with the knack of being brief. Mindfulness seems to boil down to being able to appreciate the here and now. Enjoying the dawn’s early light, sunshine shimmering on water, the smile of an infant, the embrace of a loved one… The modern workplace and… Continue reading Mindful souls feed on autumn leaves
Searching for work can be tough. Here are five valuable lessons I have learnt.